Last update: 02/01/2026
1.1 IDENTIFICATION OF VENDITORI
VENDITORI S.A.S. (“V”), with address at Medellin, Colombia identified with NIT 901908423, is the legal entity that owns the platform, website and services described in this document.
1.2 The Customer
A “Customer” is defined as any natural or legal person who contracts, accesses or uses the services of Venditori, whether through a signed contract, service order, accepted proposal, confirmation email or any other valid means of acceptance.
1.3 Definitions
For the purposes of this document, the following terms shall have the meaning indicated:
2.1 Object
These Terms and Conditions regulate the commercial and contractual relationship between Venditori and the Customer in relation to the provision of the Services described in this document. Its acceptance is an essential requirement for the start of any project or provision of services.
2.2 Acceptance
The Customer expressly accepts these Terms and Conditions by:
a) The signing of a contract or commercial proposal referring to them; b) The issuance of a purchase order or payment of an invoice related to the Services; c) The sending of written communication —including email— confirming the acceptance of a proposal; d) The initiation or request of the use of any Service.
2.3 Legal capacity
The Customer declares to have full legal capacity to contract Venditori's Services. If the Customer is a legal entity, the natural person who accepts these Terms declares to be duly authorized to bind that entity.
2.4 Applicability
These Terms and Conditions apply to all Services provided by Venditori, unless otherwise expressly stated in a specific contract signed by both parties. In the event of a conflict between a specific contract and these Terms, the specific contract will prevail only in those aspects that it expressly regulates.
Venditori provides specialized professional services in the following categories. Each service can be contracted separately or in combination with others, as agreed with the Customer.
General scope: Venditori designs, implements and manages digital marketing strategies aimed at generating demand, brand positioning, attracting prospects and optimizing business performance.
Typical deliverables: Content strategies, configuration and management of digital standard campaigns (SEM, display, social ads), inbound marketing plans, performance reports, email automations, and configuration of nutrition flows.
Customer Dependencies: The Customer must provide access to relevant advertising and analytical platform accounts, brand information (identity manual, graphic assets, key messages), guideline budgeting (if applicable), and timely validation of parts and strategies.
Exclusions: Marketing services do not include the production of professional photography or video, the registration of domains, the development of websites from scratch, or the administration of advertising budgets without the prior express authorization of the Customer. Social media management for community management purposes will only be included if it is explicitly specified in the Scope.
Limitations: The results in marketing metrics (traffic, conversions, leads, ROAS) depend on multiple external factors beyond the control of Sendors, including market behavior, quality of the Customer's assets and platform conditions. Venditori does not guarantee specific business results.
General scope: Venditori designs and implements business intelligence solutions aimed at consolidating, visualizing and analyzing data for strategic and operational decision-making.
Typical deliverables: Interactive dashboards, automated reports, integrated data structures, visualization models, connections between data sources and technical documentation of the implemented solutions.
Customer Dependencies: The Customer must guarantee access to relevant data sources (databases, CRM, marketing platforms, ERP or others), provide access credentials with the necessary permissions, and appoint a technical partner who can answer questions about the structure of the data.
Exclusions: Tasks for massive cleaning of poorly structured historical data that are not part of the agreed scope, system migration, or development of customized software beyond the connections and transformations required for the agreed deliverables are not included.
Limitations: The quality of BI deliverables is directly dependent on the quality, completeness and consistency of the data provided by the Customer. Venditori is not responsible for errors or inaccuracies derived from incomplete, incorrect or outdated data.
General scope: Venditori develops analytical and machine learning models for extracting insights, predicting behaviors, segmenting audiences, and optimizing processes based on data.
Typical deliverables: Predictive models, segmentation models, exploratory data analysis, data processing pipelines, documented notebooks, findings reports and evidence-based recommendations.
Customer Dependencies: The Customer must provide access to the necessary data sets, ensure that such data has been collected lawfully and with the corresponding consents, and assign a technical partner for the validation of results.
Exclusions: Data Science services do not include the development of cloud infrastructure from scratch, the administration of the Customer's production databases, or the continuous maintenance of models outside the agreed period.
Limitations: Data Science models are tools to support decision-making and are not absolute certainties. Their results depend on the quality and representativeness of the available data. Venditori does not guarantee specific levels of accuracy or predictive accuracy, although it is committed to implementing good practices in the discipline.
General scope: Vendtori implements artificial intelligence solutions applied to business processes, including automation of interactions, conversational assistants, lead scoring, recommendation of products or services, and optimization of sales funnels.
Typical deliverables: Configured conversational agents, scoring models, recommendation systems, integrations with CRM, performance reports of implemented solutions, and configuration documentation.
Customer Dependencies: The Customer must provide detailed information about their current business processes, access to the systems with which the solution will be integrated, and actively participate in the process of training, adjusting and validating the models or agents.
Exclusions: The development of proprietary artificial intelligence models from scratch is not included unless otherwise agreed. The solutions are based on the use and implementation of market-available AI technologies and APIs. It does not include the license of third-party tools, the cost of which is the responsibility of the Customer.
Limitations: The performance of Commercial AI solutions may vary depending on the volume, quality and updating of available data. Solutions based on language models or other third-party models are subject to the terms, availability and changes of those platforms, which is beyond the control of Venditori.
General scope: Vendtori designs, documents and implements automated workflows that connect processes, systems and equipment to reduce operational friction, eliminate repetitive manual tasks and improve organizational efficiency.
Typical deliverables: Documented flowcharts, automations configured on the agreed platforms, integrations between tools, operational tests and documentation for use.
Customer Dependencies: The Customer must accurately describe the processes they want to automate, provide access to the tools involved, and validate the behavior of the flows during the test phases.
Exclusions: It does not include the complete redesign of business processes not covered by the Scope, nor the continuous support of third-party tools beyond the established warranty period.
Limitations: The proper functioning of workflows depends on the stability and availability of the third-party platforms involved. Vendtori is not responsible for interruptions resulting from changes to these platforms.
General scope: Venditori implements, configures and optimizes content management systems for the publication, administration and distribution of digital content on the Client's websites, portals or digital platforms.
Typical deliverables: Installation and configuration of the agreed CMS, content structure, configured templates or templates, integration with other tools, basic user training and documentation.
Customer Dependencies: The Customer must provide access to web hosting environments, necessary credentials, and designate content managers to participate in the training and validation process.
Exclusions: Graphic design for brand identity, the production of editorial content, web hosting, or the continuous maintenance of the CMS outside the agreed period are not included.
Limitations: The performance of the CMS depends on the Customer's hosting infrastructure. Venditori is not responsible for problems resulting from inadequate hosting, lack of updates to the environment or modifications made by the Customer or third parties after delivery.
General scope: Venditori provides implementation, configuration, optimization and training services on the HubSpot platform, including its CRM, Marketing Hub, Sales Hub, Service Hub and Operations Hub modules, as agreed in the Scope.
Typical deliverables: CRM configuration, sales pipelines, custom properties, automation flows, email templates, reports, integrations with other tools, and team training.
Customer Dependencies: The Customer must have a valid HubSpot license, provide access with administrator permissions, and actively participate in survey, configuration and validation sessions.
Exclusions: The cost of a HubSpot license is not included in the Merchant fees. Venditori does not provide technical support for the HubSpot platform directly; such support is provided by HubSpot Inc. Integrations with systems that do not have native connectors or documented APIs may require additional development at a separate cost.
Limitations: Venditori provides its services on HubSpot as a third-party platform. Any change to HubSpot's functionality, pricing, or conditions is the sole responsibility of HubSpot Inc. and is beyond the control of Venditori.
General scope: Venditori provides implementation, configuration, customization and optimization services for the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud and other clouds as specified in the Scope.
Typical deliverables: Configuring objects, flows, validation rules, dashboards, reports, integrations with external systems, and training for users and administrators.
Customer Dependencies: The Customer must have a valid Salesforce license, provide access with a system administrator profile, and appoint a technical and a functional partner for the development of the project.
Exclusions: The cost of a Salesforce license is not included in Venditori's fees. Technical support for the platform is the responsibility of Salesforce Inc. Developments in Apex, Visualforce, or Lightning Web Components that exceed the agreed technical scope may require additional quotation.
Limitations: The services on Salesforce are provided on a third-party platform. Platform changes, version updates, or modifications to Salesforce Inc. policies are beyond the control of Venditori and may affect previously implemented configurations.
General scope: Venditori designs and implements digital experience platforms that integrate content management, personalization, customer data and digital channels to provide consistent and relevant experiences to the Customer's end users.
Typical deliverables: DXP platform architecture, component configuration, integrations with data sources, personalization of experiences, configuration of segmentation rules, and technical documentation.
Customer Dependencies: The Customer must provide a clear definition of the use cases, access to the data systems that will feed the platform, and active participation of technology and business teams in the design and validation stages.
Exclusions: Custom front-end development is not included, unless otherwise agreed, nor are licenses for the third-party DXP platforms used, the cost of which is the responsibility of the Customer.
Limitations: The performance of the DXP platform depends on the quality of available customer data, the Customer's technical infrastructure, and adoption by internal teams.
General scope: Venditori designs and implements integrations between systems, platforms and digital tools to ensure data flow and interoperability between the different components of the Customer's technological ecosystem.
Typical deliverables: Integration architecture design, connector development or configuration, technical documentation, operational tests and post-implementation warranty period.
Customer Dependencies: The Customer must provide technical documentation of the systems to be integrated (APIs, data schemes, access credentials), as well as access to development and production environments as appropriate.
Exclusions: Indefinite maintenance of integrations or automatic adaptation to changes in APIs or third-party systems that occur after delivery is not included. Such changes may require additional upgrade projects.
Limitations: The proper functioning of the integrations depends on the availability, stability and documentation of the APIs of the systems involved. Venditori is not responsible for interruptions caused by changes in third-party systems.
4.1 Recruitment process
The contractual relationship between Venditori and the Customer is formalized through the acceptance of a commercial proposal, the signing of a service contract or the written confirmation of a work order. In all cases, the Scope of the service will be defined in that instrument.
4.2 Validity
The term of each contract will be as established in the corresponding proposal or contract. In the absence of a specific termination date, the Agreement will be in effect until the delivery of the agreed deliverables or until their termination as provided in Section 17 of this document.
4.3 Pre-start conditions
Venditori may condition the start of services on:
a) The payment of the advance payment or first agreed installment; b) The delivery by the Customer of the information, access or resources necessary for the start of the project; c) The signing of the contract or formal confirmation of the Scope.
4.4 Amendments to the Agreement
Any modification to the Agreement must be in writing and must be expressly accepted by both parties. Oral communications, meetings or informal conversations do not constitute valid contractual modifications.
5.1 Pricing
The prices of the Services will be those established in the corresponding commercial proposal or contract. All prices are expressed in the currency indicated in that document and do not include applicable taxes, fees or contributions, unless otherwise indicated.
5.2 Taxes
Each party will be responsible for paying any applicable taxes under applicable law. If Venditori must apply taxes to their fees (VAT, industrial and commercial tax or other similar), these will be added to the value of the service and invoiced to the Customer.
5.3 Payment Terms
The payment terms will be those established in the proposal or contract. In the absence of specific conditions, the following default scheme will apply:
For projects longer than three (3) months in duration, the payment scheme will be defined by milestones or monthly installments as agreed.
5.4 Late payments
Failure to comply with payment deadlines empowers Vreddi to:
a) Suspend the provision of the Services until payment is settled, without this creating liability for Venditori's; b) Charging late payment interest at the applicable legal rate in the jurisdiction of the Agreement; c) Terminate the Agreement as provided in Section 17.
5.5 Billing Disputes
Any dispute over an invoice must be notified to Venditori in writing within ten (10) business days of receiving it. Invoices not objected to within that period will be considered accepted.
5.6 Non-compensation
The Customer may not withhold, offset or deduct from the value of the invoices any concept not expressly agreed in writing between the parties.
6.1 Deadlines
The delivery times are those established in the proposal or contract. These deadlines will be calculated from the date of compliance with the starting conditions set out in Section 4.3 and the delivery by the Customer of all necessary supplies, access and information.
6.2 Impact of Customer Delays
Any delay attributable to the Customer in the delivery of information, validations, accesses or approvals necessary for the progress of the project may extend delivery times proportionately, without liability for Venditori.
6.3 Review and Approval Process
Each deliverable will be subject to a review process by the Customer. The Customer will have the number of review rounds indicated in the Scope. If not specified, two (2) review rounds will be included per deliverable. Additional requests for revision or adjustments outside the agreed scope may be quoted as additional services.
6.4 Tacit Approval
If the Customer does not submit comments on a deliverable within ten (10) business days after its formal delivery, the deliverable will be considered approved and accepted.
6.5 Test and Production Environments
Venditori will develop and deliver the deliverables in the agreed environments. The transition to a production environment of any solution will require express approval from the Customer, who assumes responsibility for that decision and its consequences.
7.1 Definition
Any request from the Customer that modifies, expands, reduces or alters what was originally agreed in the proposal or contract is considered to be a Change of Scope, including but not limited to: new functionalities, additional integrations, changes in agreed deliverables, modification of acceptance criteria or extension of the work period.
7.2 Procedure
Any Scope Change must be requested in writing. Venditori will evaluate the impact on time, cost and resources, and will submit a quote or addendum for approval by the Customer. No Scope Change will be executed without the written acceptance of the Customer and, where appropriate, the payment of the additional advance.
7.3 Impact on deadlines
Approved Scope Changes may modify the originally agreed delivery times. The new dates will be set out in the corresponding Change of Scope document.
7.4 Unauthorized Changes
Venditori will not be required to execute any changes that have not been formally approved in accordance with the procedure described in this article.
The Customer undertakes to:
a) Provide in a timely manner all the information, access, credentials and resources necessary for the proper provision of the Services; b) Designate an interlocutor or project manager with authority to make decisions and validate deliverables; c) Review and approve (or reject with specific comments) the deliverables within the established deadlines; d) Ensure that all information provided to Venditori is true, updated and does not violate the rights of third parties or applicable legal provisions; e) Obtain and keep in force all licenses , permissions and authorizations necessary for the use of the Third Party Platforms involved in the contracted services; f) Comply with payment obligations within the agreed terms and conditions; g) Notify Venditori in a timely manner of any changes in their systems, processes or requirements that may affect the development of the project; h) Ensure that your use of Venditori's deliverables and services complies with applicable legislation, including data protection, privacy, intellectual property and communications regulations commercial; i) Refrain from using the Merchant Services for illegal, fraudulent purposes or that violate the rights of third parties.
Venditori are committed to:
a) Provide the agreed Services with diligence, technical competence and in accordance with good industry practices; b) Assign professionals with appropriate experience for the nature of the project; c) Inform the Customer in a timely manner of any circumstance that may affect compliance with the Scope or deadlines; d) Maintain the confidentiality of the Customer's Confidential Information as provided in Section 11; e) Deliver the agreed Deliverables within the agreed deadlines, subject to the fulfillment of the Customer's obligations; f) Respond to the Customer's queries and requests within the agreed response times or, failing that, within reasonable time frames depending on the nature of the query.
10.1 Customer Property
The information, data, content, brand, logos and other assets owned by the Customer that are provided to Venditori for the provision of the Services will continue to be the exclusive property of the Customer.
10.2 Venditori Property
Venditori retains ownership of:
a) Its methodologies, frameworks, own processes, generic templates and specialized knowledge (know-how) developed prior to or independently of the Agreement; b) Tools, scripts, base models and frameworks for internal use that are not developed specifically for the Customer; c) Any training material, generic documentation and reusable assets that are not the exclusive result of the Customer's order.
10.3 Ownership of deliverables
Unless otherwise provided in the specific contract, once the Customer has paid the agreed fees in full, the deliverables created specifically for the Customer and documented as such in the Scope will be transferred to the Customer for use. This transfer does not involve the transfer of Venditori's tools, methodologies or core assets.
10.4 User License
When deliverables incorporate third-party tools, frameworks or components, the license to use those elements will be governed by the terms of the respective provider. Venditori will inform the Customer when this applies.
10.5 Reverse Engineering Prohibition
The Customer may not decompile, reverse engineer or attempt to extract the source code or internal logic of Venditori tools or solutions that have not been expressly assigned.
11.1 Confidentiality Obligation
Both parties are obliged to maintain the strictest confidentiality with respect to the Confidential Information they receive from the other party as part of the provision of the Services, and to use it exclusively for the purposes of the Agreement.
11.2 Exclusions
The obligation of confidentiality does not apply to information that:
a) It is or becomes in the public domain through no fault of the receiving party; b) It was already known to the receiving party before its disclosure, as recorded in previous records; c) It is lawfully received from a third party without restriction of confidentiality; d) It is developed independently by the receiving party without using the confidential information received; e) It must be disclosed by a legal mandate or competent authority, in which case the receiving party will notify the other party as far in advance as possible.
11.3 Protective Measures
Each party will take reasonable steps to protect the other's Confidential Information, equivalent at least to those it takes to protect its own confidential information.
11.4 Validity
The confidentiality obligation will be in effect for the term of the Agreement and for a period of three (3) additional years from its termination, unless applicable law establishes a longer period.
11.5 Return or Destruction
Upon termination of the Agreement, each party will return or destroy the other party's Confidential Information in its possession, upon written request from the interested party.
12.1 Customer Responsibility
The Customer is responsible for the processing of the Personal Data that they share with Veneitori within the framework of the contracted Services. The Customer guarantees that he has obtained all the necessary authorizations and consents for the processing of such data and for their transfer to Venditori.
12.2 Role of Sailors
To the extent that Venditori accesses or processes Personal Data of the Customer or the Customer's users, it will act as a data processor, limited to the Customer's instructions and the purposes established in the Agreement.
12.3 Security Measures
Venditori will take reasonable technical and organizational measures to protect the Personal Data you access in the development of the Services, in accordance with industry standards.
12.4 Submanagers
Venditori may make use of third-party tools, platforms or service providers that, in the development of the Services, can access Personal Data. Venditori will inform the Customer about the relevant sub-processors when required.
12.5 Regulatory Compliance
Each party will be responsible for compliance with applicable data protection laws in their jurisdiction. Venditori is not responsible for regulatory breaches resulting from instructions from the Customer or from data provided by the Customer.
13.1 Independence from third parties
The Third Party Platforms used in the provision of the Services (HubSpot, Salesforce, automation tools, AI platforms, advertising platforms, among others) are the property and sole responsibility of their respective owners. Venditori has no control over such platforms and is not responsible for their terms, availability, functional changes, interruptions or removal of features.
13.2 Third-Party Costs
Any costs associated with licenses, subscriptions, usage credits, consumption of APIs or other third-party platform concepts will be the sole responsibility of the Customer, unless otherwise expressly agreed.
13.3 Changes to third-party platforms
If, during the term of the Agreement, a Third-Party Platform modifies its operation, eliminates functionalities or changes its terms of use in a way that affects the committed deliverables, Venditori will notify the Customer and both parties will agree in good faith on the necessary adaptations. Such adaptations may involve an additional cost.
13.4 Access and credentials
The Customer is responsible for the secure management of access credentials to Third Party Platforms that are shared with Venditori. Upon termination of the Agreement, the Customer must revoke all access granted to Venditori.
14.1 Deliverable Warranty
Venditori guarantees that the deliverables will be developed with professional diligence and in accordance with the agreed Scope. In the event of defects or breaches attributable to Venditori identified within the warranty period, Venditori will proceed to correct them at no additional cost.
14.2 Warranty Period
Unless otherwise agreed, the post-delivery warranty period will be thirty (30) calendar days from the formal approval of the deliverable. This period does not apply to errors caused by modifications by the Customer, changes in third-party platforms or conditions beyond the control of Venditori.
14.3 Exclusion of Implied Warranties
To the maximum extent permitted by applicable law, Venditori makes no implied warranties of any kind, including warranties of merchantability, fitness for a particular purpose, or the absence of errors on third-party platforms.
14.4 Business Results
Venitori does not guarantee specific business results, including but not limited to: increases in sales, return on investment, search engine positioning, conversion rates, accuracy of predictive models, or any other performance metric. Venditori Services are aimed at implementing solutions according to the best available practices, but their results depend on external factors not controllable by Venditori.
15.1 Exclusion of indirect damage
Under no circumstances will Venditori be liable for indirect, incidental, special, consequential or punitive damages, including but not limited to: loss of profits, loss of data, loss of business opportunities or reputational damage, even if Vendridi has been advised of the possibility of such damages.
15.2 Maximum Liability Limit
The maximum total liability of Venditori to the Customer for any cause, including breach of contract, negligence or other legal cause, will not exceed the total amount of the fees actually paid by the Customer to Venditori in the six (6) months prior to the event giving rise to the claim.
15.3 Exceptions
The limits established in this article will not apply in cases of fraud, fraud or serious violations of the data protection rights of the Customer or its users, to the extent that such exceptions are required by applicable law.
15.4 Force majeure
Neither party will be responsible for a breach of their obligations when such breach is caused by events beyond their reasonable control, including but not limited to: natural disasters, acts of authority, armed conflicts, a pandemic, widespread Internet infrastructure failures, or interruptions in third-party platform services. The affected party should notify the other party as soon as possible and take reasonable steps to mitigate the impact.
16.1 Support included
The support included in the Venditori Services is limited to that specified in the corresponding Scope or contract. In the absence of specification, Venditori assumes no obligations for continuous support beyond the warranty period established in Section 14.2.
16.2 Additional Support
Ongoing technical support, evolutionary or corrective maintenance outside the warranty period, and post-delivery incident response may be contracted separately through service level agreements (SLA) or specific monthly retainer.
16.3 Support Channels
Support requests must be made through the channels defined in the Agreement (email, ticket system or other agreed channel). Requests made through unagreed channels may not be answered within the committed times.
16.4 Support Exclusions
Support does not include the correction of errors caused by:
a) Modifications made by the Customer or third parties not authorized by Venditori; b) Incorrect use or contrary to the instructions for use provided; c) Changes to Third Party Platforms outside the control of Venditori; d) Failures in the Customer's infrastructure.
17.1 Termination due to compliance
The Agreement will end naturally with the delivery and approval of all agreed deliverables and the full payment of the corresponding fees.
17.2 Termination for Breach
Either party may terminate the Agreement by written notification if the other party breaches a material obligation and does not remedy the breach within fifteen (15) business days following notification of the Agreement.
17.3 Termination by unilateral decision of the Customer
The Customer may terminate the Agreement at any time by giving written notice at least fifteen (15) business days in advance. In this case:
a) Venditori will invoice the fees corresponding to the work actually performed up to the date of completion; b) The Customer will pay in addition the reasonable costs and expenses that Venditori has incurred under the Agreement and that cannot be recovered; c) There will be no reimbursement of advances paid for services already started.
17.4 Termination by Venditori
Venditori may immediately terminate the Agreement if:
a) The Customer breaches its payment obligations and does not settle the payment within ten (10) business days following the notification; b) The Customer uses the Services for illegal purposes or in violation of these Terms; c) The Customer acts in a way that makes the continuation of the contractual relationship unfeasible.
17.5 Effects of Termination
Upon termination of the Agreement for any reason:
a) Each party will return or destroy the other party's Confidential Information, as provided in Section 11; b) Venditori will deliver to the Customer the finalized deliverables up to the date of termination, after verifying payment of the corresponding fees; c) All mutual access to systems and platforms will cease; d) The confidentiality, intellectual property, liability limits and dispute resolution clauses will survive the termination of the Agreement.
18.1 Direct Negotiation
In the event of any dispute arising from the Agreement, the parties undertake to attempt to resolve it in good faith through direct negotiation for a period of thirty (30) calendar days from the written notification of the dispute.
18.2 Mediation
If the dispute is not resolved through direct negotiation, the parties may seek mediation before a neutral mediator agreed upon by mutual agreement, before taking formal legal action.
18.3 Jurisdiction and Applicable Law
This Agreement is governed by the laws of [COUNTRY/JURISDICTION]. For the resolution of any dispute that cannot be resolved by the means provided for in the previous paragraphs, the parties submit to the jurisdiction of the competent courts of [CITY, COUNTRY], expressly waiving any other jurisdiction that may apply to them.
19.1 Right to Amend
Venditori reserves the right to modify these Terms and Conditions at any time. The modifications will be published on the Venditoris' website and will take effect as of the date of publication or the date indicated in the corresponding notice.
19.2 Notification
Venditori will endeavor to notify the Customer of material changes to the Terms and Conditions at least fifteen (15) days before their entry into force, through the registered email address or by means of a notice on their website.
19.3 Accepting Changes
Continued use of the Merchant Services after the effective date of the modifications will constitute acceptance of the new terms. If the Customer does not accept the changes, the Agreement may be terminated as provided in Section 17.
20.1 Integration
These Terms and Conditions, together with the applicable commercial proposal or specific contract, constitute the entire agreement between the parties with respect to their subject matter and replace any previous agreement, negotiation or understanding, oral or written, on the same subject matter.
20.2 Divisibility
If any provision of these Terms and Conditions is declared null, invalid or unenforceable by a competent court, that provision will be modified to the minimum extent necessary to make it valid and enforceable, or deleted if it is not possible to modify it. The other provisions will remain in full force.
20.3 Do not give up
The fact that Venditori does not exercise or assert at a certain time any right provided for in this document will not constitute a waiver of such right for the future.
20.4 Assignment
The Customer may not assign or transfer its rights or obligations deriving from the Agreement without the prior written consent of Venditori. Venditori may assign the Agreement to an affiliated, subsidiary or successor entity without the need for the Customer's consent, provided that such entity assumes the corresponding obligations.
20.5 Communications
All formal communications between the parties in relation to the Agreement must be made in writing, either by email to the agreed addresses or by letter addressed to registered addresses. Communications will be considered received on the date they are sent, if it is by email with acknowledgment of receipt, or on the date of delivery if it is by certified mail.
20.6 Language
In the event of a discrepancy between the Spanish version and the English version of these Terms and Conditions, the English version will prevail.
20.7 Headers
The titles and headings of the sections of this document are merely referential and will not affect the interpretation of their content.